Chequo

Terms of Service

Effective date: 18 June 2026

These Terms of Service ("Terms") govern your access to and use of the Chequo point-of-sale, QR menu, reservations, and related software and services (together, the "Service"). The Service is provided by Chequo OÜ, a private limited company registered in Estonia (registry code [REGISTRY CODE]), with its registered office at [REGISTERED ADDRESS], Estonia ("Chequo", "we", "us", or "our").

By creating an account, subscribing to the Service, or otherwise using the Service, you ("Customer", "you", or "your") agree to these Terms. If you do not agree, do not use the Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

The Service is intended solely for businesses (restaurants, bars, and similar hospitality operators) and not for consumers.

1. Definitions

  • "Service" — the Chequo software, applications (including the Staff App, Back Office, Kitchen Display, QR Menu, and reservations features), APIs, and related services we make available to you.
  • "Subscription" — your paid plan giving access to the Service.
  • "Fees" — the amounts payable for your Subscription.
  • "Customer Data" — all data you or your staff submit to or generate through the Service, including menus, orders, payment records, and information about your own customers.
  • "End Customer" — a natural person who interacts with you through the Service (for example, a guest who makes a reservation or views your QR menu).

2. Accounts and eligibility

2.1 You must provide accurate, complete account information and keep it up to date.

2.2 You are responsible for safeguarding your account credentials, staff PINs, and devices, and for all activity that occurs under your account. Notify us promptly of any unauthorised use.

2.3 You must be a business and at least the age of majority in your jurisdiction to use the Service.

3. Subscriptions, trials, fees, and payment

3.1 Plans. We offer monthly Subscriptions to one or more services. The features included in each plan are described at the point of sale or in the Service.

3.2 Trials. We may offer a trial period. Trials are provided at our discretion, and we may change, shorten, or withdraw any trial offer at any time. At the end of a trial, your Subscription will begin and Fees will become payable unless you cancel beforehand.

3.3 Billing and renewal. Subscriptions are billed in advance on a recurring monthly basis and renew automatically for successive monthly terms until cancelled. Payments are processed by our payment processor, Stripe. You authorise us (through Stripe) to charge your payment method for all Fees when due.

3.4 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, except for taxes based on our net income.

3.5 Non-payment. If a payment fails or Fees are overdue, we may suspend or terminate your access to the Service.

3.6 No refunds. Except where required by applicable law, all Fees are non-refundable, including for partial billing periods and for periods during which you did not use the Service.

3.7 Price changes. We may change our Fees. We will give you reasonable advance notice, and changes take effect on your next renewal.

4. Acceptable use

You agree not to:

  • use the Service in violation of any applicable law or regulation;
  • use the Service to store or transmit unlawful, infringing, or harmful content;
  • interfere with or disrupt the integrity or performance of the Service;
  • attempt to gain unauthorised access to the Service or its related systems; or
  • reverse engineer, copy, or create derivative works of the Service except to the extent this restriction is prohibited by law.

You are solely responsible for your and your staff's use of the Service and for ensuring such use complies with applicable law.

5. Customer Data and ownership

5.1 Your data. As between you and Chequo, you own all Customer Data. You grant us a non-exclusive, worldwide licence to host, copy, process, transmit, and display Customer Data solely as necessary to provide, secure, and improve the Service and as otherwise permitted in our Privacy Policy.

5.2 Your responsibilities. You are responsible for the accuracy, quality, and legality of Customer Data and for the means by which you acquired it. Where Customer Data includes personal data of your End Customers, you are the data controller and Chequo acts as your data processor; our processing is governed by our Privacy Policy and the Data Processing Agreement (the "DPA"), which is incorporated into these Terms by reference.

5.3 Aggregated data. We may generate and use aggregated, anonymised, or de-identified data (which does not identify you or any individual) to operate and improve the Service.

6. Service availability

6.1 The Service is designed to be offline-first: core point-of-sale functions are intended to continue operating on your device during interruptions to connectivity or to our hosted systems, and to synchronise when connectivity is restored.

6.2 No service-level commitment. We do not guarantee that the Service will be uninterrupted, available at any particular time, or error-free. We provide no service-level agreement (SLA) and no uptime guarantee. We may perform maintenance, modify, suspend, or discontinue all or part of the Service.

7. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEQUO DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOU ARE RESPONSIBLE FOR MAINTAINING APPROPRIATE BACKUP, CONTINGENCY, AND MANUAL FALLBACK PROCEDURES FOR YOUR BUSINESS OPERATIONS.

8. Limitation of liability

8.1 Exclusion of indirect and consequential damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEQUO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS, OR FOR ANY LOSS OR CORRUPTION OF DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR ANY LOST SALES OR REVENUE, OR ANY OTHER LOSSES, RESULTING FROM ANY UNAVAILABILITY, INTERRUPTION, DELAY, OR FAILURE OF THE SERVICE.

8.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEQUO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO CHEQUO FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

8.3 Exceptions. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or for intentional misconduct.

8.4 Allocation of risk. The limitations in this section reflect the allocation of risk between the parties and are an essential basis of the bargain; the Fees would be materially higher without them.

9. Indemnification

You will defend, indemnify, and hold harmless Chequo and its officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your or your staff's use of the Service; (b) your Customer Data or your collection, use, or disclosure of End Customer personal data; (c) your violation of these Terms or applicable law; or (d) any claim by an End Customer or third party relating to your business.

10. Suspension and termination

10.1 By you. You may cancel your Subscription at any time; cancellation takes effect at the end of the current billing period, and no further Fees will be charged.

10.2 By us. We may suspend or terminate your access to the Service if you breach these Terms, fail to pay Fees, or use the Service in a way that risks harm to us, the Service, or others.

10.3 Effect of termination. On termination, your right to use the Service ceases. For a period of 30 days after termination, you may request an export of your Customer Data in a commonly used format; after that period, we may delete Customer Data in accordance with our Privacy Policy and applicable law.

11. Fiscal, tax, and regulatory compliance

11.1 The Service may include features intended to assist with fiscal, tax, invoicing, and regulatory requirements in certain jurisdictions. These features are tools, not advice.

11.2 You are solely responsible for determining which fiscal, tax, accounting, employment, food-safety, and other legal obligations apply to your business, and for complying with them. We do not provide tax, accounting, or legal advice, and we do not warrant that use of the Service will result in compliance with any law. You should consult your own qualified advisers.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or through the Service). Changes take effect on the date stated in the notice, and your continued use of the Service after that date constitutes acceptance of the updated Terms.

13. Governing law and disputes

13.1 These Terms are governed by the laws of Estonia, without regard to its conflict-of-laws rules.

13.2 The courts of Estonia ([COURT / CITY]) have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection or other rights that cannot be waived under applicable law.

14. Miscellaneous

14.1 Entire agreement. These Terms, together with the DPA and our Privacy Policy, constitute the entire agreement between you and Chequo regarding the Service and supersede all prior agreements on that subject.

14.2 Severability. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

14.3 Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

14.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

14.5 Force majeure. Neither party is liable for any failure or delay caused by events beyond its reasonable control.

14.6 Notices. We may provide notices to you by email or through the Service.

14.7 Contact. Questions about these Terms may be sent to [email protected].

The original of this document is written in English. Where Chequo provides translations of these Terms, the English version governs and prevails in the event of any conflict.